Turnaround Tactics

What to do when their feedback is rough

December 13, 2019
Hearing negative feedback can be difficult, both psychologically and physically. Adam Grant tackles this subject on his podcast “WorkLife.”

How the ultimate brand was saved

November 7, 2019
In 1987, the wildly popular Air Jordan sneaker had already been through two iterations. One day Nike’s vice president, Rob Strasser, the man credited with signing Michael Jordan to perhaps the most famous athletic endorsement deal of all time, tendered his resignation, creating great fears that Jordan might go with him.

Fix a terrible, awful, no-good day

October 4, 2019
When humiliation occurs, it can seem nearly impossible to crawl out from underneath it and reclaim some dignity. In the worst moments, advice is difficult to hear, let alone follow. But there are some helpful strategies to guide you forward.

3 steps to turn around a culture

April 25, 2019
If morale has tanked, customer complaints are rampant, and turnover is high, a hostile work environment may be to blame. You will need to address the underlying issues in order to overhaul the culture and create a work environment that people are happy and proud to be a part of. Start here.

6 keys to cultivate a resilient team

February 14, 2019
Here are six hallmarks of a resilient team that understands how to manage stress, solve problems and bounce back from adversity.

‘How will I recover from this one?’

January 3, 2019
To fully regain your credibility after making a major mistake, do these 5 things.

When everything’s just average, it’s time to lead

November 8, 2018
So you’re looking around in your organization and you’re seeing the same thing you saw yesterday, and the day before that … and the month before that … and the year before that. In this moment of boring sameness, what can you do to give the place a kick-start toward something greater?

Stuck staring at a blank page?

October 11, 2018
The next time you’re faced with writer’s block, one of these ideas may help the words flow more easily.

Draw a line in the sand on big mistakes

August 12, 2018
On January 27, 1967, three Apollo astronauts were killed in a flash fire inside their capsule while still on the launch pad. Flight Director Gene Kranz took some responsibility for failing the crew, and he went into a debriefing three days later ready for straight talk.

Most incredible turnaround moment ever?

June 14, 2018
Music producer Quincy Jones started life as a hustler on the South Side of Chicago, but found his path after his family moved to a town near Seattle.