Strategic Leadership

Leaders waging war on a tabletop

October 10, 2019
Commanding a fictional army across a map and planning attacks demands smarts and may give you real insight into the way someone responds to high-pressure situations. Keep these games in mind.

In praise of the paraphrase

October 10, 2019
One of the most overlooked tools in clear communication is the paraphrase—summarizing what you’ve just heard so that you confirm you understood what the other person just said. This is such a simple, basic aspect of communicating effectively, but so often people ignore it, and it leads to all kinds of problems down the line.

How to start a sleep-friendly culture that makes workers better

October 10, 2019
Although you may be versed on suggestions for improving individual sleep practices, there are also ways to integrate sleep-friendly practices at the organizational level. Dr. Elena Svetieva, Dr. Marian Ruderman and Dr. Cathleen Clerkin list some possibilities.

How critical a thinker are you?

October 10, 2019
To sharpen your critical thinking game, begin by reflecting on problem-solving. Do you have a set method, or does your process depend on the obstacle? Here are some suggestions to orient you.

Fix a terrible, awful, no-good day

October 4, 2019
When humiliation occurs, it can seem nearly impossible to crawl out from underneath it and reclaim some dignity. In the worst moments, advice is difficult to hear, let alone follow. But there are some helpful strategies to guide you forward.

Create a customer avatar

September 12, 2019
Creating a customer avatar is crucial at the start of a business, but marketing at any stage can benefit from going through the steps of building a character. It’s valuable. And, let’s face it: it’s fun.

Inflection points: Beware, prepare

September 12, 2019
An inflection point is defined as a time of significant change, a turning point. Professor Rita McGrath explores how to better identify, prepare for and respond to them.

Open office, open mutiny

August 8, 2019
Q. Two months ago our office switched to an open office plan, which was partly my idea. And guess what? Everyone pretty much hates it. How do I salvage this situation when reverting back to the old way would shine so much light on my bad decision?

Ace the pain points conversation

August 8, 2019
It’s not always easy for your client to identify and communicate the exact source of their pain points, or to know what can be done about them. By knowing the right questions to ask and helping them identify their needs, you’ve made a crucial connection.

6 strategies for making an acquisition painless for all

August 8, 2019
You’ve closed your first acquisition—what comes next? How do you ensure it lives up to expectations?