Communication

To tweet or not to tweet?

November 7, 2019
Q. What sort of advice do you give leaders about their personal use of social media?

Try this team celebration for size

October 31, 2019
At the next office party or year-end celebration, consider hosting what we call the “Anything Awards” to have silly fun while challenging people to be creative.

So much passive-aggressive behavior!

October 31, 2019
In our professional environments, it’s not always possible or acceptable to express natural emotions like anger or resentment. Here are some ways of dealing with a passive-aggressive colleague.

A MAP to better listening

October 23, 2019
Most people do a lousy job of listening. As a result, communication breaks down and misunderstandings and confusion occur. Avoid all that drama and become an outstanding listener using the “MAP” process.

Win first impressions in business with your social media headshot

October 23, 2019
With 70% of hiring managers—and nearly half of B2B buyers—visiting social media profiles, it’s important to watch how you present yourself online.

It’s OK to lose the Battle of 4:00

October 10, 2019
Q. I can sense my staff fading slightly toward the very end of the day. Their productivity flags starting at 4:00. How do I counter this?

5 tips make deadlines mean something

October 10, 2019
There are reasons why deadlines are difficult to hold, keep and enforce. By taking a look at some positive approaches, we can better use them to accomplish our goals.

Dig deep into the truths of motivation

October 10, 2019
There’s an assumption that motivation is a simple trade-off, a labor-equals- reward system. But there’s a lot more to it.

Great icebreaker: Defend your side

October 10, 2019
Toss out an innocuous question and have everyone physically divide into sides.

Make every conversation a winner

October 1, 2019
When you talk with people, you define your relationship with them. Choose your words carefully and you will build trust and a positive reputation. Steer conversations with these principles.