Communication

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Extract value from every encounter

June 14, 2018
Listening to your employees involves more than running staff meetings and taking a few questions at the end. To maximize each encounter at work, try these four things.

Public speaking … just for laughs

June 14, 2018
Q. People can give me all the tips in the world about how to control my nerves before a speech, but they never seem to take. Want to take a crack at one?

Steve Jobs v. George Lucas: The standoff

June 14, 2018
In late 1985, Steve Jobs had launched NeXT and wanted to buy a unit of Lucasfilm that made special-effects software for the movies. But finalizing a deal meant haggling with George Lucas, a notoriously hard negotiator.

Can a 60-year-old bridge the generation gap?

May 10, 2018
Q. I just entered my sixties, and I really feel a distance building between myself and the younger generations. Should I feel ridiculous about wanting to look and act younger, just so I feel like I’m more relevant to the staff around me?

Remember this term!

May 10, 2018
Media richness theory, introduced by Richard L. Daft and Robert H. Lengel in 1986, holds that some methods of communication reproduce information much more effectively than others.

Psychological theories of motivation

May 10, 2018
David M. Kreps, a Stanford economist, explains the different approaches of getting people going.

How I use disagreements to build stronger teams

May 10, 2018
For a long time, I have facilitated team problem-solving sessions in the same way. It always feels like a triumph of team process and alignment. Until it suddenly didn’t.

8 movies for the bold and ambitious

May 2, 2018
One leadership motivation tool that never gets dull is the movie that documents the true story of someone who overcame brutal challenges to become a legend. Here are a few of our favorites.

Motivation razzle-dazzle: What could go wrong?

April 16, 2018

Q. My efforts to motivate people are not doing so great, and I have a feeling what would work better is a bit of showy exuberance, or a fiery display of some kind to break the calm around here. How can something like this backfire?

Get them to the point quicker

April 11, 2018

Q. I don’t have time for ramblers who fail to edit themselves. How do I express to someone that the clock is ticking on my attention span?

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