March 24, 2021
The way we communicate remotely —with email, text messages, Zoom calls—doesn’t replace face-to-face meetings and the relationships you develop with people when you can sit down in the same room and have a conversation. Here are a few tips and some cautionary advice.
March 10, 2021
Questions are necessary when you need information from people, but abrupt or intimidating questions can put people on the defensive. To defuse the tension, try building an explanation into your questions.