Emotional Intelligence

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To lead, take the high road

July 12, 2018
Difficult executive decisions call for leaders to take the high road, built on calm reflection and observation, rather than the low road, based on expediency.

The 2 very opposite types of pride

April 12, 2018
Jessica Tracy, head of the Emotion and Self Lab at the University of British Columbia, draws a distinction between “authentic” pride and “hubristic” pride.

You say you care … but do you?

March 27, 2018

Truly empathetic listeners have a high tolerance for absorbing others’ sadness and emotional struggles. Do you possess a high degree of empathy? Answer these three questions.

How to apologize like a mean man

March 13, 2018

According to Mark Lipton, author of Mean Men: The Perversion of America’s Self-Made Man, here’s how you can (unfortunately) sound just like a toxic business leader when the time inevitably comes to say you’re sorry for something.

Why argue to win an argument?

March 8, 2018

To win an argument, don’t rush to argue. Showing trust and respect can prove more formidable than building an airtight case.

How ‘Seinfeld’ nailed the importance of humility

March 7, 2018
There’s a great lesson about the usefulness of self-deprecation in an old episode of “Seinfeld,” the show that seemingly covered every awkward situation and human foible.

Use empathy to negotiate well

December 13, 2017

“I told them, ‘You’ve created a successful business after breaking away from another firm. I find that inspirational. I want that same story. And I can’t do this without your support.’”

Angry at teammates? Lighten up

December 6, 2017

For rock climber Tommy Caldwell, leading sometimes involves stepping back and withholding judgment—even when he disapproves of a teammate’s behavior.

An endzone dance poses a leadership conundrum

November 13, 2017
This content requires a subscription. PLEASE LOGIN Email Address: Password:   Forgot Password? | Setup Username/Password Subscribe today to get: By converting proven theories into practical advice, Leadership Briefings helps aspiring leaders learn how to make sound decisions that will raise productivity and fatten the bottom line; negotiate with vendors, competitors, employees and clients; innovate […]

Jobs knew the perfect answer

October 3, 2017
Now that we live in an age of trolls, every leader needs to handle insults. It’s something Apple’s Steve Jobs demonstrated 20 years ago.
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