People Management

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Extract value from every encounter

June 14, 2018
Listening to your employees involves more than running staff meetings and taking a few questions at the end. To maximize each encounter at work, try these four things.

Can a 60-year-old bridge the generation gap?

May 10, 2018
Q. I just entered my sixties, and I really feel a distance building between myself and the younger generations. Should I feel ridiculous about wanting to look and act younger, just so I feel like I’m more relevant to the staff around me?

Remember this term!

May 10, 2018
Media richness theory, introduced by Richard L. Daft and Robert H. Lengel in 1986, holds that some methods of communication reproduce information much more effectively than others.

Get them to the point quicker

April 11, 2018

Q. I don’t have time for ramblers who fail to edit themselves. How do I express to someone that the clock is ticking on my attention span?

Apply Shakespeare’s wisdom to lead ex-peers

March 29, 2018

If you act one way while angling for a promotion—befriending as many people as you can and acting as if you’re their No. 1 fan—and then abandon them as soon as you’re the boss, you will lose their respect for good. William Shakespeare understood this.

When money corrupts trust

March 12, 2018

Q. I’m quite well paid and it’s obvious to everyone at my company. But I’m in charge of motivating a lot of very low-paid employees. I’m not sensing their trust—I think the income disparity is a real problem. What do you recommend?

The easiest narcissist detector ever

March 7, 2018

Turns out it’s easy to find out if someone is a narcissist.

Learn, don’t tell, to gain credibility

March 6, 2018

“As the pace of change accelerates and you want to run ahead as fast as you can, don’t let the hard work of compromise lose out,” says Beth Brooke-Marciniak.

When they ask, ‘Why did she quit?’

March 1, 2018

Q: We had a superstar here who quit because she couldn’t take the C-suite’s bad decision-making anymore. Now since I’m fairly high up the ladder, several people are asking me what happened. How much honesty can I afford here?

Time pressure and creativity

February 22, 2018

Even though research on the relation between time pressure and creativity remains muddled, a few things started to become clear as early as 2002, according to a 10-year study by Harvard business professor Teresa Amabile.

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