May 9, 2019
Heuristics are defined as mental shortcuts, or unconscious routines, to help us deal with the complexities of decision-making. Most of the time, these shortcuts serve us well—but they can undermine our objectivity. Here are five psychological traps, or biases, that often derail business decisions.
May 9, 2019
Q. I blurted something a little hurtful to a colleague recently; it wasn’t an offensive statement so much as sharing a secret I should not have. I apologized but it obviously didn’t take. What should I do now?
