Articles

Old dogs should learn new tricks

March 10, 2021
Q. It seems that technology in the workplace is running away from me. The younger people in my company are using and embracing all these online productivity tools that I know little about, and I’m left in the dark. I’m in the twilight of my career and have little desire to learn all that. I’m sure there are many others who feel the same. Your thoughts?

Give context to get answers

March 10, 2021
Questions are necessary when you need information from people, but abrupt or intimidating questions can put people on the defensive. To defuse the tension, try building an explanation into your questions.

Boost your emotional intelligence

March 10, 2021
No matter how well you know your organization and your industry, you won’t be a successful leader if you don’t understand people. The key is what’s called emotional intelligence, the ability to understand your own behavior and that of the people around you. Solid emotional intelligence relies on these basic factors.

Double up to succeed at change

March 10, 2021
Change is often difficult, but it can seem even harder if you have to go it alone. Try these three strategies for pairing up change partners.

Don’t just listen—be listened to

March 10, 2021
You know that listening to others is vital, but what about persuading others to listen to you and your requests? These tactics can help you and your employees get the attention—and the results—you need.

Why leaders need to think like entrepreneurs

March 10, 2021
The future belongs to those who can think like an entrepreneur. After all, entrepreneurs are resilient and resourceful, creative and critical thinkers who can identify and solve problems, mobilize resources, and make things happen when the path is not clear. Simply put, they possess the attitudes and skills the world now demands.

Address fears before change

March 10, 2021
Most employees will support change, even on a large scale, if they understand the need for it—and if they don’t see a high personal cost to themselves. Before asking your employees to follow you, analyze how the change will affect them in four areas.

Navigate business growth: 10 tips

March 10, 2021
When running a business, you are constantly striving to promote growth. Once things start to take off, there’s often a whole new set of challenges that must be addressed. Here are a few tips I’ve found useful when navigating a period of business growth and expansion.

Leadership Tips, Vol. 0421

March 10, 2021
Begin every message with the result in mind … Get more ideas during important meetings … Give a heads up before a tricky conversation

‘I did what you told me to do’

February 24, 2021
What’s clear to you may not be clear to others.