Learn to lead with heart and strategy

In an era where artificial intelligence and rapid technological change are reshaping the workplace, Susan Leger Ferraro stands out as a champion of the human element in organizational transformation. With over four decades of experience spanning Fortune 500 companies and grassroots nonprofits, Ferraro has developed a unique approach that weaves together self-awareness, neurobiology, organizational psychology and operational systems to create more conscious, people-first environments.

Soar past self-sabotage with lessons from Ricky Brown

Everyone has blind spots that can send their careers or personal lives into a downward spiral if left unchecked. In The Five Hazardous Attitudes: Ways to Win the War Within, Ricky Brown, a former commercial pilot, flight instructor and Air Force veteran, merges his aviation experience with personal growth insights to address common yet destructive leadership mindsets.

The heart-first leader: Making emotional intelligence work

The old adage “nice guys finish last” has kept many leaders from embracing a more empathetic management style. Yet some of the most successful leaders, from Warren Buffett to baseball legend Joe Torre, have proven that prioritizing people and relationships can drive remarkable results.

Don’t let toxic employees drive away your future leaders

Your star employee just declined a promotion to management, citing concerns about dealing with a particularly difficult team member. If this scenario sounds familiar, you’re not just losing a potential leader—you’re witnessing a symptom of a deeper cultural problem that could be costing your organization its competitive edge.

MORE ARTICLES, ADVICE AND WISDOM

Today's Leadership Tip

Each year that the digital lifestyle engulfs us all, the power of a simple handwritten note grows. Just as getting a real greeting card in the mail dwarfs even the snazziest animated e-card, handing off a note of thanks, encouragement or motivation written in your own hand is a gesture that gets noticed and remembered. If your staff doesn't know your lettering by sight, it might mean your communications with them could use a personal touch.

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Q. I’m in the process of gaining U.S. citizenship. When I applied for a job recently, the employer asked me to produce documents proving I was legally able to work. I provided my driver’s license and Social Security card, but then he asked for a “green card,” which I do not have. Is this legal?

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