Filler up!

We all use filler words, or vocal disfluencies, in our daily speech. The junk food of the applied linguistics world, they come off as sloppy and faltering. We should try to banish them, especially from our professional speech as much as possible. Right? Well, not necessarily.

Mission statements: Beware empty promises and hollow platitudes

See if you can tell what the problem is with these well-known mission statements.

How to lead older employees

While generational tension is certainly not uncommon in the professional world, it’s not an insurmountable issue. In fact, it can be a leverageable asset. Here are some things to keep in mind when leading your elders.

Their last job isn’t the true picture

Recruiting and retention expert Mel Kleiman of Humetrics says that we make a mistake conducting job interviews when we immediately fall back on asking about the applicant’s current job or their last one.

MORE ARTICLES, ADVICE AND WISDOM

Could you be a polymath?

Today's Leadership Tip

We all know that a postmortem is conducted to find out what went wrong. A premortem is done like this: When you’re about to venture upon a major project, ask team members one question: “It’s one year from now and this thing has failed miserably. What happened?” Asking only for negative possibilities frees people to speak more bluntly since they know it’s pointless to temper their views. Premortems may well save you much heartache down the road.

Features

Q. Lately, many of my employees have been asking me what I think are inconvenient questions. This is causing me to fire back with a snide remark, rather than a constructive answer. What can I do?

Read the 9 classic rules for winning in business. Download the guide now.