5 mental traps of decision-making

Heuristics are defined as mental shortcuts, or unconscious routines, to help us deal with the complexities of decision-making. Most of the time, these shortcuts serve us well—but they can undermine our objectivity. Here are five psychological traps, or biases, that often derail business decisions.

The Leader’s Horoscope: Your sign according to your LinkedIn connections

Are you a Smartphone, a Whiteboard, a Luggage Roller or a Reserved Parking Space?

In business with friends: A mistake?

For every warning against doing business with your friends, there’s also plenty of expert advice and evidence to argue the contrary.

9 head-slapping product fails

Here are unifying reminders that even successful people are not immune from making conspicuously bad decisions.


Today's Leadership Tip

As a leader, never let a single employee's departure from your company go unstudied. Don't just conduct a thorough exit interview—ask questions of others and examine the reasons for unhappiness that might exist beneath the surface of things. Keep a file solely about the lessons that are learned from each person's decision to leave (or the decision that was made for them). Those lessons are necessary to shape your culture.


Q. I blurted something a little hurtful to a colleague recently; it wasn’t an offensive statement so much as sharing a secret I should not have. I apologized but it obviously didn’t take. What should I do now?

Nine classic rules of war for winning big in business. Download the guide now.

Everyone seems to be seeking work/life balance. And no one seems to desire this more than leaders, managers and supervisors. I doubt there is a person who reads these words that hasn’t or doesn’t struggle with this issue. I’ve been asked about this (a lot) over the years, made some mistakes, learned some things and thought about it (a lot) too. Here is what I have learned, and what I believe to be true …

Q: “Our new Executive Director wants to change my job title from ‘communications director’ to ‘communications manager.’ I don’t believe the title of ‘manager’ accurately reflects the complexity of my work. When I meet with my boss to discuss this issue, I plan to show him my current job description and explain how my work is instrumental to achieving his vision for the company. Do you have any other suggestions?” More than a Manager