Leadership Theories

A CEO bets on attitude, not expertise

September 21, 2017
Ed Clark, the longtime leader of TD Bank Group, a Canada-based financial giant, spent his career challenging the image of the loud, take-charge CEO.

Greet conflict with open arms

June 21, 2017
Jamie Dimon prefers to share information—strategic initiatives, financial results, etc.—with a wide range of employees. Through this inclusive approach, people at all levels feel like participants in the company’s fortunes rather than bystanders.

Zillow CEO: Fake it till you make it

June 16, 2017
Even though Spencer Rascoff has launched two big Internet firms, Zillow and Hotwire, he knows he still has much to learn. That’s why he seeks out successful CEOs and asks them about their success.

At Netflix, autonomy above all else

April 20, 2017
Reed Hastings believes that talented people thrive when you simply leave them alone. So the co-founder and CEO of Netflix created a culture of independence.

Don’t follow the pack

December 13, 2016
Leaders lead. Followers follow. You can’t do both.

Is your business ready for ‘Radical Candor’?

November 16, 2016
A new management approach known as Radical Candor is generating buzz and raising eyebrows. It calls for the kind of direct confrontation and painful truth-telling that’s traditionally considered verboten in the workplace.

Keeping AmEx grounded top to bottom

July 22, 2016
Ken Chenault knows it’s tough to forge connections with over 50,000 employees. But that doesn’t stop the longtime CEO of American Express from trying.

Leadership Tips, Vol. 416

April 4, 2016
New ways to do things; Name a CEO; The worst passwords

Use 20/10/70 rule to woo staffers

February 12, 2016
Enlightened leaders don’t try to motivate everyone equally. They target their efforts for maximum impact.

Make a commitment that counts

February 5, 2016
When leaders say that they’re going to do something, they follow through. But that’s especially hard if they promise to tackle a tough task.