Leadership Profiles

Teamwork at its best

January 21, 2014
Running a global business with 1,500 employees means balancing steady leadership with an adaptable attitude that helps people withstand constant change. Irv Rothman has learned to maintain that balance in his successful career as CEO.

Ford runs on hard data, not soft hunches

January 16, 2014
Many CEOs favor fact-based leadership. Rather than rely on their impressions or gut instinct, they tend to scrutinize facts and make decisions rooted in hard data. Alan Mulally, Ford Motor’s 68-year-old CEO, has stood out among leaders of American auto companies for his intense focus on numbers.

A billionaire without a computer

January 14, 2014
An entrepreneur worth about $4 billion, John Paul DeJoria runs his business em­pire without a computer. The co-founder of John Paul Mitchell Systems fears that a computer would stymie his productivity because he’d always be buried in emails.

Leadership lessons from Mayberry

January 9, 2014

With the passing of actor Andy Griffith in 2012, his most famous TV character, Sheriff Andy Taylor of Mayberry, is worth another look for his low-key brand of leadership. Here are a few of the sheriff’s lessons on caring more and fussing less.

Flipping burgers sets example for team

January 2, 2014
There’s no single method to motivate entry-level employees. You need a range of communication tools to ignite their on-the-job passion. Consider the example set by Rich Snyder of In-N-Out Burger.

In pursuit of the world’s DNA

December 27, 2013
One of the signal traits of a leader is vision, but vision can be hard to capture or explain. Anne Wojcicki, founder of the mass market genetic testing firm 23andMe, has vision.

A CEO’s keys to leading with a clear head

December 26, 2013
For Daniel Vasella, former chairman of Novartis, success comes with self-awareness. He finds that effective leaders possess four strengths.

Target’s ‘wiki’ culture starts with CEO

December 19, 2013

To create a more collaborative culture, CEO Gregg Steinhafel encourages Target’s 365,000 employees to harness social media. The retail giant has developed an internal online platform that enables workers at all levels to post comments, share ideas and engage in Facebook-like interaction with each other.

CEO’s duty: Customer service rep?

December 12, 2013

Craig Newmark, founder of Craigslist, likes to introduce himself as the com­pany’s customer service representative. He’s part joking, but his point is clear. By focusing on serving customers, Newmark preserves his brand.

For Chipotle’s Steve Ells, less is more

December 5, 2013
Leaders of large organizations cannot meet regularly with every employee to reinforce important points. So a CEO needs to take creative steps to communicate to a far-flung workforce. At Chipotle, the burrito chain, founder and co-CEO Steve Ells sends messages through multiple channels.