May 2, 2014
Q: “Tom, a long-term employee, recently transferred into my unit. He has a reputation of being ‘difficult.’ On good days, he’s productive and upbeat. But on bad days, he’s critical and hostile. Unfortunately, the bad days outnumber the good days. I’ve tried to be supportive, but he’s exhausting me! What can I do?”
April 30, 2014
Employees who like their immediate supervisor tend to feel prouder and more enthusiastic about their organization as a whole. So if you want a more engaged workforce, enhance your supervisors’ ability to manage well.