Emotional Intelligence

Go ahead, say it: ‘I don’t know’

February 21, 2014
The next time you do not have an answer for something, say, “I don’t know,” and then smile pleasantly or sheepishly, and wait for a response.

On never giving up

February 12, 2014

Imagine getting kicked out of not one but two rock bands that both went on to become icons of their era. That’s exactly what happened to Jason Everman, once the second guitarist for Nirvana. Eventually, he became an elite member of the U.S. Army Rangers and Special Forces.

Setting the standard for quiet influence

January 27, 2014
Think of a take-charge CEO and you may envision a loudmouth barking orders. But that’s not necessarily the right way to lead. Quieter, more measured leaders often succeed as well.

When getting fired is a good thing

January 16, 2014
Don’t give too much thought to the possibility that you might be fired. Plenty of successful people have gotten the sack.

Leadership lessons from Mayberry

January 9, 2014

With the passing of actor Andy Griffith in 2012, his most famous TV character, Sheriff Andy Taylor of Mayberry, is worth another look for his low-key brand of leadership. Here are a few of the sheriff’s lessons on caring more and fussing less.

A CEO’s keys to leading with a clear head

December 26, 2013
For Daniel Vasella, former chairman of Novartis, success comes with self-awareness. He finds that effective leaders possess four strengths.

10 steps toward self-confidence

December 20, 2013
You know this already: It takes confidence to advance from middle management to leadership. Luckily, you can learn to feel confident.

4 steps to avoid self-sabotage

December 19, 2013
Unsure how to interpret someone’s be­­havior? Beware of assuming the worst. Would-be leaders can waste time and energy by drawing the wrong conclusion from, say, someone’s stony silence or edgy tone of voice.

Use a RULER to measure how you feel

October 14, 2013
Yale University researcher Marc Brackett and his team have identified five key skills—what he calls the RULER approach—that sharpen emotional intelligence.

Leadership Tips: Vol. 913

September 20, 2013
Don’t be greedy … Keep it light … Go fly a kite.