Emotional Intelligence

Look at your life like a movie

March 3, 2015
Dubbed “Dr. Happiness,” Ed Diener has researched human emotion for 30 years. The University of Illinois psychology professor emeritus concludes that “subjective wellbeing” contributes to overall life satisfaction.

Stay attentive even when angry

February 23, 2015
If you don’t like what you hear, it’s tempting to pick a fight. But that rarely brings opposing parties closer together.

Overcome barriers to listen better

January 7, 2015
Research shows that we tend to retain less than 10% of what we hear in a face to face conversation. Identify potential listening traps and take steps to avoid them.

7 traits of a good leader

December 9, 2014

Labeling leadership traits as “masculine” or “feminine” is just a mental shortcut based on popular culture, not facts. We keep taking the shortcut because it’s easy, but these traits, traditionally associated with women, can help anyone lead.

Curiosity helps to influence others

November 12, 2014
Curiosity is free, it’s a mindset you can de­­velop, and it’s the perfect antidote to uncertainty, says executive coach Sue Bethanis.

5 tips on how to ask for feedback

November 4, 2014
A lot of leaders often have a hard time asking for feedback. Are you one of them?

How to offer ‘feeling feedback’

October 24, 2014
In fielding highly charged emotional statements, your first goal is understanding and clarification. Your second is conveying that you care.

Lighten up to add impact

September 22, 2014
Joe Scarlett, the former CEO of Tractor Supply Co., calls runaway egos one of the biggest obstacles that successful leaders face.

Leadership Tips, Vol. 614

June 30, 2014
Hold your ego in check … Help employees like Lorne Michaels does … Focus rather than going too wide.

A bully boss bitten by a runaway ego

June 24, 2014
After co-founding an investment firm in 1971 and growing it into a $2 trillion giant, Bill Gross gained immense pride in his ability. But the co-chief investment officer of Pimco let his head get too big.