Emotional Intelligence

“I’ll be happy when …” Is this you?

April 11, 2019
I’ll be happy when I get a new job … I’ll be happy when I get married … I’ll be happy when I make my first million … Sound familiar?

Meditate in 8 simple steps

November 8, 2018
Want to bring a little calm into your day? Joseph Croskey, who is certified in the Search Inside Yourself program developed at Google, offers this mindfulness practice.

To lead, take the high road

July 12, 2018
Difficult executive decisions call for leaders to take the high road, built on calm reflection and observation, rather than the low road, based on expediency.

The best managers can keep their cool

May 17, 2018
Rhonda Finniss, who leads workshops on handling anger in the workplace, offers these suggestions to help you manage your emotions.

The 2 very opposite types of pride

April 12, 2018
Jessica Tracy, head of the Emotion and Self Lab at the University of British Columbia, draws a distinction between “authentic” pride and “hubristic” pride.

You say you care … but do you?

March 27, 2018
Truly empathetic listeners have a high tolerance for absorbing others’ sadness and emotional struggles. Do you possess a high degree of empathy? Answer these three questions.

How to apologize like a mean man

March 13, 2018

According to Mark Lipton, author of Mean Men: The Perversion of America’s Self-Made Man, here’s how you can (unfortunately) sound just like a toxic business leader when the time inevitably comes to say you’re sorry for something.

Why argue to win an argument?

March 8, 2018

To win an argument, don’t rush to argue. Showing trust and respect can prove more formidable than building an airtight case.

How ‘Seinfeld’ nailed the importance of humility

March 7, 2018
There’s a great lesson about the usefulness of self-deprecation in an old episode of “Seinfeld,” the show that seemingly covered every awkward situation and human foible.

Use empathy to negotiate well

December 13, 2017

“I told them, ‘You’ve created a successful business after breaking away from another firm. I find that inspirational. I want that same story. And I can’t do this without your support.’”