Emotional Intelligence

Leadership Tips: Vol. 310

March 12, 2010

Do you have the latest must-have CEO accessory? Aflac president and COO Paul Amos II is among the leaders benefiting from a chief of staff … Motivate a team to produce the desired results by providing them with feedback that goes beyond “what?” “when?” “who?” and “how?” Ask “why?” more often. It’s well worth it, even when time-consuming, says executive Terry Starbucker, who pens the TerryStarbucker.com blog.

Give your self-control a longer leash

January 11, 2010

Scientists are discovering that the concepts of willpower and self-discipline may be counterproductive. How so? One experiment at Tufts University indicates that people who are not hypercareful—that is, trying too hard not to say the wrong thing—mess up less often.

Do you expect too much?

December 11, 2009

Setting high standards for yourself is good, but here’s how to monitor your level of expectations so you’ll be tough but fair:

Why it’s hard to admit you’re off track

April 1, 2007
Leadership consultant Antony Bell tells this story to show the stubbornness of our assumptions: what psychologists and scientists call our “paradigms.”

Jerry Lewis on taking criticism

March 1, 2006
In 1953, Dean Martin and Jerry Lewis played London’s Palladium, the first appearance in England for what back then was America’s top entertainment act. The Palladium audience loved them … except for a few anti-American demonstrators in the balcony, who booed.

6 slump-beaters for a really rainy day

September 1, 2005
  Even upbeat, energetic people have slumps. You can pull yourself out of one with a little wisdom and these tactics.