Team-Building

6 ways to unleash problem-solvers

July 11, 2011

Bright ideas to jump-start the team: 1. Open up thinking time. 2. Play games. 3. Learn from mistakes. 4. Shut off the self-mockery. 5. Reduce the fear level. 6. Don’t forget the carrots.

Disruptive player a game-changer

June 16, 2011

Under Brad Brinegar’s tenure as chairman and CEO, McKinney has had one of the best new-business records in the advertising agency industry. Before coming to McKinney in 2002, Brinegar served as CEO of Leo Burnett USA, the world’s second largest advertising agency office. We asked Brinegar: What is the importance and the role of innovation in today’s global economic environment?

Team-building, live and unscripted

June 14, 2011

For those who fear public speaking, here’s an even more terrifying prospect: doing improv in front of a crowd. Yet that’s exactly what CEO Mark Fuller encourages employees to do through an improv class. “Improv, if properly taught, is really about listening to the other person, because there’s no script,” he says.

Give freedom plus responsibility

June 2, 2011
T.A. McCann, vice president of research and development at Research in Motion, advises letting your people run their own show. He recommends: 1. Making everyone CEOs. 2. Holding them accountable. 3. Keeping teams small and agile.

Teamwork on the moon

May 25, 2011
It took Apollo 12 astronauts Alan Bean and Pete Conrad exactly two tries to figure out the equation for teamwork on the lunar surface. Lesson: Teamwork takes practice. Don’t expect it to go perfectly the first time.

Foster teamwork by sharing financials

May 19, 2011

One thing that binds the Zappos team together is an openness with numbers. It shares vital signs not just on the team level, but across the entire company. What are the tenets of a team culture that values such broadcasts?

The Coach K way

May 12, 2011
Inspiring leaders take the time to single out talented people and develop them. One good way: Mike Krzyzewski, Duke’s legendary basketball coach, invites each new player to lunch one on one. There, he asks each player to describe his personal goals for both on and off the court. “Coach K,” as he is called, also inspires those already at the top of their game.

4 keys to leading self-managing teams

May 10, 2011
Even self-managing teams need leaders. Why? Because they need a leader to perform four distinct functions:

Spreading ideas across an organization

March 31, 2011

Few senior executives know how to enhance the productivity of knowledge workers. The reason? Knowledge workers rarely involve clear-cut tasks or measurable performance metrics. As a result, companies settle for scattershot investments in IT and training, without knowing whether they make people more effective.

Wow your customers the Ritz-Carlton way

March 30, 2011
As customer satisfaction scores continue to decline, take a page from the Ritz-Carlton playbook to motivate your team and to improve the service you offer your customers.