October 13, 2021
Of the myriad techniques that trial attorneys learn, perhaps the most important is this: Never ask a question to which you do not already know the answer. Open-ended, ultimate-type questions such as “Why?” are, for example, strictly forbidden.
September 8, 2021
You call yourself a “business leader.” However, if your team members cannot characterize your relationship with them as a fluid, ongoing conversation, then you’re little more than an actor delivering a boring monologue on a stage that’s about to collapse.