May 11, 2015
Are you simply enduring them, or are you using them as a real opportunity for two-way learning?
May 6, 2015
When Mark Organ co-founded Eloqua in 1999, he was a self-described “maniac” for customer success. He devoted much of his time to accompanying his sales staff to client meetings, looking for every opportunity to delight customers and exceed their expectations. In 2010, Organ launched another tech company called Influitive. As the CEO, Organ still focuses on customers, but he also seeks to curry favor with his employees.