People Management

How to deal with a dishonest employee

December 9, 2022
There are few things more gut-wrenching for managers than dishonesty in the workplace. This is one of the thorniest managerial situations to face, because it’s hard to be sure what’s happening, or because you tell yourself that you must be mistaken.

Is your worker in crisis?

November 10, 2022
The consequences of covid have caused many workers to struggle with issues of grief, financial strain, anxiety and isolation. One mental health-care provider reported a 2,000% increase in workers accessing telehealth care between late 2020 and early 2021.

Leaders at the helm of “job quality”

November 10, 2022
Leaders have learned a critical lesson since the Great Resignation: providing good pay and benefits to all workers. According to Pew Research, 63% of employees who quit their jobs in 2021 cited low pay as the top reason, and that’s for both blue- and white-collar employment sectors alike.

6 powerful words managers need to use

November 4, 2022
6 words to improve performance and communication.

Hybrid work: Can we turn back the clock?

October 14, 2022
Two years or more into hybrid work, and not everyone agrees on whether it’s the future. How can we put the toothpaste back into the tube?

Give reverse mentoring a try

October 14, 2022
If you’re not already, chances are you may soon be working for someone younger than you. Reverse mentoring can be particularly valuable if you’re in an industry with customers in a younger demographic, because it can help you literally learn to speak their language.

‘What did I just say?’

August 3, 2022
We should always strive to improve our communication with others. But you’re not always responsible for what they take in or absorb.

If a staff member is grieving

July 29, 2022
The workplace functions on elements that are naturally in opposition to anyone trying to heal; it demands and prizes focus, productivity and the ability to keep emotion out of all processes. But stepping around a colleague’s difficulties, in most situations, is not the best way to deal with it. Here are some basic governing principles to adhere to when someone’s going through a dark time.

Monitoring remote workers can backfire

July 7, 2022
Managers trying to electronically monitor their remote employees might want to rethink their snooping strategy. Even as online searches for “how to monitor employees working from home” have increased dramatically since the pandemic began, being Big Brother can backfire.

Deal with people who refuse to read

June 24, 2022
Have you ever known or worked with someone who just won’t read communication? Before you stew about these “information vacuums” too much, consider a few things.