People Management

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Befriend staffers and run a tight ship

November 17, 2016
Early in her career, Dalyla Santos found herself managing people at a big law firm in Orlando, Fla. But the newly minted lawyer wasn’t sure what to do.

Unleash the power of ‘No’

November 4, 2016
The most overlooked key to time management boils down to one word: “no.”

Take this test before you speak up

November 3, 2016
Powerful people often insist that they’re great listeners. In truth, however, some of them interrupt frequently and rarely listen with an open mind.

Pat Summitt: No mellow required

October 4, 2016
Known for a stare as sharp as two drill bits, Tennessee women’s basketball head coach Pat Summitt never mellowed until near the end of her career as the winningest basketball coach in NCAA history.

Why ‘It’s been crazy’ is not an excuse

October 3, 2016
The key to rescheduling is not being a jerk.

3 ways to drive your people nuts

September 29, 2016
We’ve all experienced a truly quirky leader and lived to tell about it. Try not to be any of these.

A hallway faux pas never forgotten

September 10, 2016
Decades before Chris Van Gorder became CEO of Scripps Health, he worked as a 20-year-old security guard at a California hospital. He had never met the hospital’s CEO, but one day he spotted the CEO walking alone toward him.

Write your way to heartfelt praise

September 2, 2016

Anson Dorrance, the head coach of women’s soccer at the University of North Carolina, has an astonishing record. He has won more games than any coach in college soccer history, along with 21 NCAA Championship titles. Dorrance, 65, seeks to enhance each player’s character. He doesn’t just focus on winning; instead, he strives to make each player a better person.

3 not-so-common ways to hold meetings

August 25, 2016
Sometimes, the best meetings follow an unconventional path. Rather than stick to an all-business agenda, some leaders experiment with different types of gatherings to encourage participants to loosen up.

You’re their boss, not their friend

August 25, 2016
A new Gallup poll reveals that millennials want a “holistic relationship” with their supervisors. Meaning they want the boss to ask about their weekends.
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