May 14, 2020
Q: Our company took a hit financially. So far, no layoffs, but I don’t know what the future will hold. Should I just be blunt with staff about our tenuous position and risk further damage to morale, or should I be silent and hope that we’ll pull through?
May 14, 2020
Employees’ tears are difficult to deal with, perhaps even more difficult than their anger. Yet both often derive from extreme frustration, and the way you counsel angry employees can be adapted to crying ones.