Communication

In presentations, tell the story behind the numbers

March 12, 2013
A few hours after you hear a presentation, ask yourself, “What do I remember?” If you recall anything, it will probably be a story. No matter how well a speaker serves up data, few listeners will remember it. But succinct stories lodge themselves in listeners’ brains.

Do you praise poor performers too much?

March 7, 2013
If you dread administering performance reviews, you may sugarcoat your appraisals by telling employees they’re doing “great” when they need to improve. Dishing out undeserved praise can backfire. By giving honest, thorough appraisals, you can avoid these traps.

Do you influence?

March 4, 2013
Run down this list to see if your behavior aligns with the “high influence style” of leadership.

5 techniques to cure your team’s negativity

February 28, 2013

When teams sputter, conflicts can erupt. As the leader, you can insist that difficult personalities find a way to get along. Encourage diverse teams to look past their differences. Use these strategies to cure your team’s negativity.

6 ways to encourage staff to take risks

February 21, 2013
Strong leaders create a safe, secure environment so that staffers can test the bounds of their fears and break through them. Here’s how top executives drive exceptional performance.

Leading teams? Use smart silence

February 19, 2013

When leading teams, resist the urge to overdo it. Some facilitators jump in and play fixer as soon as the group hits a snag. But the team won’t grow if you intervene too soon—or too often.

Convey to staff the mission’s goal

February 15, 2013

An intriguing aspect of leaders is how often they fail to appreciate how unusual they are. Even if you carry a powerful understanding of your team’s mission, don’t assume that everyone around shares your drive or your goals.

 

5 deadly sins of presenting financials

February 13, 2013

An experienced CFO shares his knowledge on the basics of organizing and presenting data. Here are a few of what he calls the “deadly sins” of sharing financials.

3 ways to save warring workgroups

February 12, 2013

Some teams struggle to work together. Personalities clash, disagreements intensify and meetings turn into protracted turf battles. When groups become polarized, shake up the status quo. Try these techniques to reverse a downhill spiral so that teams regain their footing.

Persuasion starts with a succinct goal

February 11, 2013

Identify your goal before you try to persuade others. What action do you want them to take as a result of your remarks? To stay on track and keep things simple, reduce your goal to 12 words or fewer.