Communication

Let adversity spur you on

September 2, 2015

Doris Hart won three Wimbledon titles on one day in 1951: singles, women’s doubles and mixed doubles. But her greatest feat may have been competing in tennis at all.

Team recognition goes far and wide

August 19, 2015
One tool Lakshmi Narayanan has used to build teamwork is an affair called “annual day,” in which top performers come onstage and receive a trophy, often presented by a customer.

Got a cynic on staff? Tips to shut him down

August 18, 2015
Left unchecked, cynicism can lower morale and infect a workplace with lazy, indifferent employees. Smart managers find ways to put a muzzle on cynics and keep them from acting up. Use these techniques to take the bite out of a habitually sarcastic staffer.

How Tesla’s CEO wows the crowd

August 6, 2015

As Tesla’s CEO, Elon Musk delivered a presentation in May about the company’s new battery system. For 20 minutes, he spoke with an authenticity and enthusiasm that set him apart staid auto executives. What differentiated his speech?

Tips for your Twitter profile

July 31, 2015

For professional growth, Twitter is a game-changer. Creating an effective profile is one of the best things you’ll do. Here are 10 tips.

A morale booster that literally broke the ice

July 28, 2015
One CEO knew his employees needed a big lift after enduring a snowy and frigid winter. Read how his “Summer of Love” gave them a light at the end of the tunnel.

Are you using Twitter on business trips?

July 21, 2015
A few months ago, we offered tips on using Twitter to ease your airline travel. Here’s a wider array of business travel prep and trouble-shooting.

Now this is how you pitch ideas

July 20, 2015

The story of how a Nabisco exec wowed senior management with her presentation on building the Life Savers brand is an excellent lesson in how to deliver a message.

4 tips to build a can-do culture

July 9, 2015
One of the healthiest signs of a strong organizational culture involves employees’ attitudes. Do they confront challenges with gusto? Or do they seem defeated from the start? When employees exhibit these four attitudes, it’s usually a good sign of a “yes we can” culture.

Make your gestures come alive

June 23, 2015
Gesturing comes naturally to dynamic leaders. They use their body—head, hands, arms—to reinforce their message. Here’s how to go about it.