Communication

Extract better deals with wily moves

January 29, 2018

A top New York City real estate agent, Fredrik Eklund has negotiated deals with billions. He’s learned to take steps to exert subtle control over the process.

Ensure staff applies your feedback

January 25, 2018
Make sure employees walk away from performance conversations, feeling confident and knowing exactly how to meet your expectations. Follow this advice.

Women still seeking equality

January 25, 2018

Even after decades of progress, women say they have to work harder than men to get ahead. Salary negotiation is a case in point.

Demystify the role of mentor

January 22, 2018

Mentors contribute their skills, expertise and experience as a gift. They may also wield their influence to open doors for mentees to gain career opportunities. What’s in it for the mentor?

So I started sending my team a weekly motivational email …

January 21, 2018

A few years ago I began the habit of getting up earlier and writing in my journal, taking the time to be reflective, appreciative, and grateful. I gradually felt compelled to share these positive and uplifting stories that I had discovered with others. I decided to start by sending a weekly email to the thirty people on my team at Acceleration Partners. The email was originally called “Friday Inspiration,” and I sent it out each Friday morning to the whole company.

Reclaim the lost art of conversation

January 19, 2018

With so many of us looking at our smartphones, it’s almost quaint to have a face-to-face conversation. Yet there’s no replacement for looking into someone’s eyes and establishing a bond.

De-stress a co-worker during volatile times

January 16, 2018

Q. The nature of our business is up and down. All the volatility makes it fun for me, but some members of our team aren’t very good at handling the uncertainty. They get frazzled and don’t deal well with sudden lulls and surges in activity. Are there ways to help people take volatility in stride?

5 ways to build a high-performing team

January 12, 2018

Meshing diverse working styles and personalities harmoniously on a team can be tricky. It takes time to build the right team for the job. But it isn’t just about picking the right people.

Tell a story that humanizes you

January 12, 2018

To bond with people on a human level, you need to communicate more fully—and reveal more of yourself in the process.

Replace paranoia with open discussion

January 11, 2018

Q. One of my employees is paranoid. He talks about how the company spies on everyone, uses hidden cameras in the restroom, eavesdrops on us, monitors our online usage, etc. I keep assuring him he’s full of it, but he replies, “You’re just a supervisor. This is above your pay grade.” How can I convince him to stop all the nonsense?