Communication

Lift spirits during tough times

January 13, 2021
Motivation is easy when business is good and your organization is running smoothly. It’s more of a challenge when you hit a rough patch. Here’s how to keep employees motivated when things are going wrong.

Make people feel important

January 13, 2021
You can’t give every high performer a raise or a promotion, but as a leader you want to help them feel valued in your organization. What to do?

Keep everyone informed: 3 tips

January 13, 2021
Communication can be the key to your organization’s growth, but you have to manage it carefully. Here are three quick suggestions for helping information flow smoothly.

The top traits of budding leaders

January 13, 2021
Finding future leaders for your organization is a crucial task if you want to grow and thrive. Don’t just look for technical skills. Keep your eyes open for these traits of successful leaders.

No bonuses are ruffling feathers

December 9, 2020
Q: In past years we were pretty generous with handing out bonuses to all employees. But this year, we told them our finances couldn’t support it. They are noticeably downtrodden over this. What can I do or say now?

Don’t ask for ideas and then ignore them

November 25, 2020
Researchers report that as many as seven out of 10 employees feel management asks for their suggestions but doesn’t act on them. Keep your employees from becoming disillusioned by remembering these rules of the workplace.

Ask smart questions when negotiating

November 25, 2020
A negotiation isn’t an argument—or it shouldn’t be. Whether you’re trying to hammer out a deal with a job candidate, a customer, or your own boss, try using these simple strategies to clarify what you both want so you can come to a mutually satisfying agreement.

Say ‘No’ without being negative

November 13, 2020
Even if you have to deny a request or can’t help someone, you want people to know they can depend on you for support and assistance. Here’s how to say “No” without alienating people.

Get your audience involved

November 11, 2020
Use these tactics to encourage audience involvement and hold its attention during your presentations.

Does she deserve a raise?

November 11, 2020
Q: I’ve been informed by some insiders that my administrative assistant is not happy with her salary. She has not approached me, but since I know what her tasks are and how she performs them, as well as what the going rate is for an admin in our market, she is compensated fairly. What can I tell her if she hits me up for a raise?