June 9, 2021
It’s often assumed that business negotiations—especially when price is concerned—must be cutthroat. But that’s not always necessary. In negotiating, as in working with people in general, knowing who you’re talking to and how to talk to them can make all the difference.
May 27, 2021
When you’re working out a problem with employees, vendors, or customers, making threats can be risky. People resent them, and you may decrease the likelihood of cooperation and even risk inciting revenge. Yet, as negotiation experts Adam D. Galinsky and Katie A. Liljenquist point out, threats can be effective—if you follow these three principles.
