Communication

Dig deep into the truths of motivation

October 10, 2019
There’s an assumption that motivation is a simple trade-off, a labor-equals- reward system. But there’s a lot more to it.

Great icebreaker: Defend your side

October 10, 2019
Toss out an innocuous question and have everyone physically divide into sides.

… You’re asking someone to lend you a hand

October 1, 2019
Position your request as something that will benefit the other person. You aren’t asking for something; you are granting them an opportunity.

Gain perspective during a spat

October 1, 2019
If you are wrapped up in a conflict and a resolution seems nowhere in sight, gaining a fresh perspective can help you move past your hurt and anger. Use these tips.

Make every conversation a winner

October 1, 2019
When you talk with people, you define your relationship with them. Choose your words carefully and you will build trust and a positive reputation. Steer conversations with these principles.

Homework should stay in school

September 12, 2019
Q. I noticed a lot of companies assigning business books for employees to read and discuss, so I tried it here, and everyone seems unenthused. Have I latched unwisely onto a fad that doesn’t have a lot of merit?

3 tips to save time on email

August 28, 2019
Do you want to save time drafting emails? Most of us do because we spend so much of our day checking and responding to messages. Executive coach Stever Robbins recommends these tips.

The first clue was the due date March 32nd

August 8, 2019
Q. For years, I’ve set phony deadlines for my project teams. I build in a buffer, but they don’t know that. Lately, they’re starting to suspect I’m forcing them to make a false deadline. Should I level with them?

Are you inspiring loyalty?

August 8, 2019
In the book Leading Loyalty, authors Sandy Rogers, Leena Rinne and Shawn Moon examine what it takes to inspire this quality.

Don’t assume we can be anything we want to be

August 8, 2019
Typical leaders spend a lot of time trying to “improve” people into becoming something they’re not.