Negotiate ways to increase your impact

February 17, 2017
Q. My boss refuses to let me run an internal training program. He insists on wasting money on an outside consultant because he thinks this “expert” knows more than I do. I’m furious. Any advice on what I should do next?

Responding to an ultimatum

January 4, 2017
Q: A counterpart recently made a “take it or leave it” offer during our negotiation. I wasn’t ready to accept the offer, but I didn’t want to walk away, either. Any advice on how to respond?

Before getting to yes, get to ‘that’s right’

December 2, 2016
Letting your negotiating partner feel heard and acknowledged opens the door to solutions.

Set, and hit, your question mark

October 6, 2016
Q. I’ve been told that learning information about my counterparts—their preferences, fears, goals, strengths and weaknesses—is critical for success in negotiation. But I tend to feel unsure about the best way to learn about others, especially information that seems insensitive or private.

Find the right way to talk pay

August 12, 2016
Follow these tips to discuss employee pay.

Don’t let a cocksure attitude blow it

July 5, 2016
As a top Caltech student, Adam Steltzner arrived to an interview with confidence, but ended up coming off as cocky.

How Nike let Stephen Curry slip away to Under Armour

June 13, 2016
In 2013, Nike flubbed a meeting to renew its sponsorship contract with Stephen Curry.

When an enemy sits at your conference table

June 10, 2015
Robert Mnookin, chairman of the Harvard Program on Negotiation, believes that taking a hard line against a reviled opponent might have its time and place—but usually, even the devil should be heard.

Be the coolest customer in even the hottest negotiation

May 21, 2015
Trying to become a “hyper-rational robot” during stressful negotiations isn’t a realistic strategy, says the founder and director of the Harvard International Negotiation Program. Instead of trying to smother emotions, you should address the opposing side’s five core concerns as the dealmaking process begins.

Fight last-minute negotiation demands

April 13, 2015
Some negotiators try to extract an extra concession at the last minute. If that happens, ask yourself, “Do I understand why they want this extra concession?”