December 8, 2021
It’s likely that you’ve bargained with, say, a market vendor about the cost of an item. Eventually, you agreed to a price. “You’re probably thinking you successfully negotiated, but you didn’t. Instead, you haggled,” writes Darren A. Smith of Forbes. “As a leader, you must be able to both haggle and negotiate—and know when one approach is needed over the other.”
December 8, 2021
What not to do when employees complain … Give all members a voice