March 28, 2014
The 20th century guru of self-help, Dale Carnegie, followed his own recipe for success, becoming a crisp speaker, confronting fear and learning what people want. Here’s how he put it:
January 8, 2014
After Roger Schwarz bought a new sofa, he found that it squeaked when he sat on it at home. He complained to the store’s owner, who insisted that the sofa was identical to the others he sold—and they all squeaked. Schwarz and the owner decided to test three sofas at the warehouse …