Best-Practices Leadership

Leadership Tips: Vol. 1213

December 23, 2013
Don’t worry about timing … Learn more about startups from the real experts … Use technology to knock out that to-do list.

Target’s ‘wiki’ culture starts with CEO

December 19, 2013

To create a more collaborative culture, CEO Gregg Steinhafel encourages Target’s 365,000 employees to harness social media. The retail giant has developed an internal online platform that enables workers at all levels to post comments, share ideas and engage in Facebook-like interaction with each other.

Panera bets on ‘pay-what-you-can’

December 17, 2013
They may look just like any other of the 1,600 Panera locations, but five Panera Cares cafés don’t use price lists or cash registers. After three years, this pioneering effort—the first time a major U.S. corporation has put resources behind making pay-what-you-can work—is surviving.

CEO’s duty: Customer service rep?

December 12, 2013

Craig Newmark, founder of Craigslist, likes to introduce himself as the com­pany’s customer service representative. He’s part joking, but his point is clear. By focusing on serving customers, Newmark preserves his brand.

Think calmly, think fast

December 9, 2013

Early on, John Woolard decided to make energy conservation turn a profit. By his early 20s, he was asking himself: “What do you do with your life? How do you make it meaningful?” Several experiences shaped his course.

Passionate curiosity powers top CEOs

November 22, 2013
While top CEOs don’t necessarily know all the answers, they display passionate curiosity with almost everyone they meet. Their ability to ask questions and expand their horizons gives them a fuller understanding of complex issues.

Where no one has gone before

November 8, 2013
High school junior Jack Andraka was not satisfied at winning $100,000 in last year’s Intel science fair for developing a paper strip that might become the world’s best test for pancreatic cancer. With friends he’d made at the fair, the 16-year-old has set off on a new quest: the $10 million Tricorder X-Prize.

Where’s innovation coming from?

November 1, 2013
Businesses in the developing world traditionally have been obsessed with seniority, and ambitious young people have been equally obsessed with finding paths to corporate seniority. Not anymore.

Reddy to go mobile

October 28, 2013
As director of online operations for Facebook India, Kirthiga Reddy is all mobile all the time.

Leadership Tips: Vol. 1013

October 17, 2013
Look ahead the Larry Page way … Deliver a real statement to your people … Have a career plan as strong as Campbell Soup’s CEO.