Management Practices

The secret of leadership: no secrets

April 1, 2005
Jack Stack doesn’t believe in keeping employees in the dark. Stack worked for International Harvester (IH), where he’d been put in charge of acquiring parts. He started going to management meetings and hearing company secrets. One of them: The Russians had hired IH to make tractors, and the company was way behind on the order. The managers told Stack to keep mum and focus on getting parts.

A most difficult read—but worthy of study

February 1, 2005
The 9/11 Commission’s report on how the United States could have prevented the terrorist attacks on the World Trade Center and the Pentagon represents a masterpiece in organized thinking. Here are a few of the report’s ideas that you can adapt to any situation.