May 14, 2010
As health care attracts more attention, so has the importance of teamwork. One stunning development is the proliferation of checklists asking simple questions before surgery. These checklists, although clearly useful, often meet with hostility because they challenge doctors’ self-image as grand soloists. Here’s how Dr. Atul Gawande, a surgeon and author of The Checklist Manifesto, suggests that doctors can speed up innovation.
April 12, 2010
Manage your company’s reputation by starting a two-way dialogue with consumers … Follow the recipe of Jordan Zimmerman, founder of Zimmerman Advertising, to increase productivity … Be more innovative by spending at least 15 to 30 minutes per day jotting down questions that “challenge the status quo” in your company or industry, recommends Brigham Young University Professor Jeff Dyer.