What brought Marvel back from the dead?

July 14, 2021
In 1996, Marvel Entertainment Group filed for bankruptcy after their stock plummeted from $36 to about $3 in just three years. After several years of jockeying among investors to take control of the company, Marvel partnered with ToyBiz and rose from bankruptcy in 1998 with a new name. Now it was time for a rebirth.

Power corrupts—but not you. How to not be evil

July 14, 2021
“I’m never going to be like that guy,” is something we’ve all told ourselves as we passed a particularly feared executive in the hallway. But how did that guy become who he is, and who’s to say it can’t happen to us?

Bring tinted sunglasses to your company

July 14, 2021
Does your organization have a sound method for employees to offer their opinions, vent or file a complaint without having to worry they’ll be identified?

The ‘Never, Never, Never’ rule

July 14, 2021
The negotiation process involves a great deal of give and take; part of the “give” each negotiator ought to be prepared to offer is generally referred to as concessions. Remember this rule: Every concession must yield a reward. 

Have you found their implicit need?

July 14, 2021
Negotiators make decisions according to both explicit and implicit needs. Here are two of the most common implicit needs that surface in negotiations, and how you can discover them.

Set the stage for a successful negotiation

July 14, 2021
Imagine you’re headed into a conference room where five unfamiliar people are waiting for you.

The Martha’s Vineyard deal: A case study in push and pull

July 14, 2021
“What I find is that sophisticated practitioners are constantly grappling for control of the rules of a deal at the same time as they’re negotiating its substance,” says Guhan Subramanian, Chair of the Harvard Program on Negotiation. He offers this true anecdote to demonstrate how negotiators can work an unfavorable deal to their advantage.

Facts bore. Tell them a story

July 9, 2021
“Whenever I work with call centers,” writes customer experience expert Lior Arussy in the book Next is Now: 5 Steps for Embracing Change, “I meet people who don’t feel their work has much impact.”

Ask the veteran: How much authority do I have in a temporary role?

July 7, 2021
Question: I just got handed the job of temporary admin team supervisor while they hire someone new—which will take several months. How do you step into a boss’s role knowing your authority is so wafer-thin and temporary?

1-Minute Strategies: August ’21

July 7, 2021
July 15 is National Check-Your-Office-Signs Day … Language wins every time  … Plagiarizing: evil, right? … Some social media celebrities simply have their own way of doing things … An odd secret of gasoline prices