Best-Practices Leadership

Let employees go out how they want

June 8, 2022
Like most rituals, the office farewell party is, in theory, a nice idea. But honestly… who has ever enjoyed theirs?

Mike Nichols found greatness in diversity

June 8, 2022
Sometimes, finding the right team requires a change of environment.

Let this career pivot story inspire you

June 8, 2022
For more than ten years, Michael Solomon and Rishon Blumberg thrived with Brick Wall, an entertainment management firm guiding the careers of clients like pop icon John Mayer. Then, around 2002, the problems began.

6 password wrangling services

June 2, 2022
Whether you haven’t yet used a password manager or want to try a different one, this quick list of some of the most reputable password managers might come in handy.

Time to stop testing for marijuana?

May 11, 2022
In this competitive hiring environment, Quest Diagnostic reports that fewer companies these days are testing their employees for THC, the chemical component in marijuana that delivers a high. Many employers have decided it’s most practical to stop testing for marijuana in most locations.

Learn from the craziness of the minor leagues

May 11, 2022
Look at your organization and give it a letter grade when it comes to creativity in naming everything from your products to your internal processes. What’s keeping you from getting bolder and more fun?

The #1 legal mistake entrepreneurs make

May 11, 2022
It’s important to know the boobytraps (lack of capital, leadership or customer research) facing entrepreneurs who are starting out on a new venture, whether it’s cake-baking or inventing a new dating app. Mistakes will be made.

Set your business on the road to transparency

May 11, 2022
Being transparent means a more successful business. But what does it really look like? And where does it start? When inspecting your company’s transparency, it helps to go back to the beginning.

Establish a customer chat function

April 13, 2022
Live chat is now a common part of customer service (it beats waiting on hold, right?). While big businesses have the budget to explore lots of options, small companies may need a more careful examination period to determine if chat is something that they should offer as a feature on their websites. If that’s your situation, here are some tips for moving forward and finding out more.

Give employees room to figure it all out

April 13, 2022
Writer Susan Orlean has always found stories of the extraordinary in the seemingly ordinary. In the book The New New Journalism: Conversations with America’s Best Nonfiction Writers on Their Craft, Robert S. Boynton asks Orlean about her reporting routine—which, you’ll quickly see, bears a strong resemblance to how people struggle to pitch product or process ideas to their boss.