Articles

Tackle that dreaded task

February 10, 2021
Your to-do list probably has at least one or two items you really don’t want to do. Instead of shoving them to the bottom, where they won’t get done promptly, try this tactic.

7 steps to a great strategic plan

February 10, 2021
A strategic plan sets the direction of an organization or team. It doesn’t have to be lengthy or complex, but the best ones usually include these specific elements.

How leaders can focus on meeting 2021’s challenges

February 10, 2021
As a the new year begins to take shape amid much economic uncertainty, companies that successfully navigated 2020’s turbulence can’t rest, and they need engaged, forward-thinking leaders who can keep adjusting and focusing on the right factors in a volatile business environment.

It’s not the policies, it’s the people

February 10, 2021
In his final speech to his employees at Northwestern Mutual Life Insurance Company, retiring chairman and CEO James D. Ericson spoke about the pride and enjoyment he felt in helping the company develop multiple, intertwined strengths in products, sales, and finance. Then he told the following story of how those strengths were put to service for a customer.

Get the next generation ready before you need new leaders

February 10, 2021
You can’t wait until next year to start training next year’s leaders. Without a good strategy for development, your organization will run into trouble when succession becomes an issue. Ask these questions to build your leadership bench.

Before promoting, ask these questions

February 10, 2021
Not everyone is cut out to be a manager. Before promoting a talented employee to a management role, ask the person these questions and watch his or her responses carefully.

Say ‘No’ and feel guilt-free

February 10, 2021
You can’t please everyone all the time—which means you’d better learn how to turn down requests from employees, peers, and business associates. Refuse graciously by following these guidelines.

Leadership Tips, Vol. 0321

February 10, 2021
Celebrate the team’s victories along the way … Stop the meeting stragglers … Diversity of opinion is a great way to solve problems

Penalty flag on the office decor

January 13, 2021
Q: I’ve been a Washington Redskins fan for most of my life, and my office shows it—posters, helmet, throw-rug, etc. Now that we’re returning to the office, I’m wondering what my employees will think if I don’t remove the “Redskins” motif, now that the team dropped the offensive nickname. I’d like to keep all my memorabilia. What would you do?

Before rejecting an idea, ask 2 questions

January 13, 2021
Let’s say an employee presents an interesting idea for changing a departmental procedure, but your first impression is that it won’t work. Hold off slamming the door on the idea. Instead, take a few minutes or schedule some time later to investigate the idea with its originator—you may end up with an idea you can use.