Articles

Dealing with ideas you just can’t use

July 1, 2005

The hard part of leading a creative team is deflecting ideas that are unrealistic, undeveloped or “not ready for prime time.” Take these critical steps.

When an employee loses control at work

July 1, 2005

Tempers flare all the time in the workplace, and managers need to know how to quickly calm down employees whose anger gets out of hand. Here’s a step-by-step strategy you can use:

Dressing like a manager

April 1, 2005

Even in workplaces where casual dress is the norm, managers and leaders wonder whether they should be dressing differently—that is, better—than their team members. Here are some points to consider:

A lesson on how to leave a room

February 1, 2005

We’ll never know the whole story, but at the inauguration of John Adams as second U.S. president, George Washington once again proved himself astute in the art of leadership.

When negotiating, take the right side

December 1, 2004

In high-stakes negotiations, sitting across the table from your opponents ends the signal that you are enemies, not collaborators who are looking for solutions that meet both your needs.

Rushing to a big meeting?

December 1, 1997

Give yourself an extra few seconds before you burst in.

Hold a waffler accountable

September 1, 1997

Wafflers constantly change their minds and give wishy-washy answers to even the most simple fact-finding questions. To hold a waffler accountable, try these techniques.