Articles

Stop giving away so much!

February 9, 2022
A common but sloppy habit of weak negotiators is their tendency to compromise carelessly. Even though give-and-take is a necessary part of hashing out a deal, you don’t want to give away too much.

How to recover lost customers

February 9, 2022
When you lose a major sales account, your best response is to conduct a sales “autopsy” in the hope of finding out why your company didn’t get the order or the contract. By conducting a post-mortem, you may even find a way to win back your customers.

Learn to have great self-awareness

February 9, 2022
Most people think that the best negotiators are great students of human nature. While that’s often true, there’s an even more important element: You need a high degree of self-awareness to negotiate well.

Are you being taken advantage of?

February 9, 2022
A 2019 survey by Paychex.com revealed that over 77% of employees feel that they’ve been taken advantage of at their jobs. Now, those people surveyed knew about setting boundaries; you know this too. But sometimes you don’t know that you need to set them until they’re tested.

Negotiation Quick Takes: March ’22

February 9, 2022
Don’t celebrate a negotiating victory too soon … We tend to believe that disputes are usually misunderstandings … Even unsigned agreements may be binding

4 ways to get people to donate

February 2, 2022
A recent episode of Slate’s “How To!” podcast featuring author Maria Konnikova offered tips to summon donations.

Are you a tech influencer? (Spoiler alert: Yes!)

February 2, 2022
Sometimes, those filling administrative roles can feel pretty powerless. But you have more power than you realize.

Rethink how you refuel

February 2, 2022
The pandemic has seismically altered the world we live in and the way we live in it. While we adjust and move forward—returning to onsite work, adjusting to new hybrid positions or taking extra precautions to combat new covid strains ramping up—it can be trickier to take care of ourselves in the ways we used to.

The art of procedural writing

February 2, 2022
Whether it’s being tasked with updating the employee manual, or you’re trying to prepare your colleagues to handle your desk during a planned absence, or you’re leaving a list for your pet sitter, at some point most of us have to prepare written instructions. Authors Jane Curry and Diana Young share specific tips.

Preserve your brain’s health

February 2, 2022
Recently on NPR’s “Morning Edition,” guest Professor James Goodwin talked about brain health. Host A. Martinez mentioned that his father was convinced that doing a crossword puzzle in pen, every day, would keep his mind sharp.