December 1, 2005
If you’ve ever caught yourself saying— a bit defensively—“I was just being honest,” rest assured that you’re not the only person to have offended a colleague, customer or staff member with your candor. But effective leaders smooth out the rough edges of their candor, with these techniques.
September 1, 2005
Even upbeat, energetic people have slumps. You can pull yourself out of one with a little wisdom and these tactics.