Set an example for your stars

December 9, 2020
Let these three principles guide you as you lead your A team.

Give new managers effective guidance

December 9, 2020
New managers who report to you may be nervous and uncertain. One good way to start building their confidence and skills is to help them develop a good working relationship with you so they know what to expect from their future bosses. Spell out your expectations in three steps.

Help rookie supervisors succeed

December 9, 2020
Being a supervisor is tough, and being a new supervisor is especially tough. If you manage supervisors or plan to promote employees to supervisory positions, these tactics will help you initiate them into management more easily and effectively.

How to give thoughtful advice

May 17, 2019
Giving thoughtful advice is a skill. It can be learned, honed and improved throughout our careers and our lives. Here are some tips.

4 better queries than ‘How are you?’

January 10, 2019
Writing for Forbes, Jim Ludema and Amber Johnson point out that the only reason most of us ask this question is because it would appear impolite not to ask. They offer a list of alternative questions.

Desperate times call for desperate mediations

September 13, 2018
Q. Two people who work for me have an extreme personality conflict going back a couple of years. I think it’s irreparable. Separating them is impractical; they represent the entirety of their division. What should I do?

Helping women rise: Supporting women through sponsorship, allies and mentors

May 18, 2018
If you’re afraid your female employees aren’t ready for the challenges ahead of them, here are some things that you can do right now to close that gap.

A dad demonstrates how you support a go-getter

August 3, 2017
As a teenager, IBM executive Patrick Tambor and his band mates practiced at his house. Overhearing them discussing whether they should forgo college and pursue their music, Tambor’s father decided to get involved.

Handle employee blunders with grace

July 27, 2017
In the 1970s, David Rockefeller ran Chase Manhattan Bank. His longtime public affairs aide, Fraser Seitel, helped draft the CEO’s speeches. In the nearly 50 years that Seitel worked for Rockefeller, he only ticked off his boss once.

Mentors can spot what you miss

April 10, 2017
“The lesson is you have to find people that you trust who will guide you.”