Communication

Capacity building and the Tom Brady Effect

September 14, 2022
For Tampa Bay Buccaneers quarterback and seven-time Super Bowl champion Tom Brady, the best leaders not only learn from their losses, but always seek to improve after a win.

LinkedIn or Linked Out?

September 7, 2022
There’s no shortage of people telling you that if you don’t at least have a profile set up on LinkedIn, then you’re practically invisible. But do you really need to be there? Of course not. And here’s a few reasons why.

Get your team thinking very creatively

September 2, 2022
Collect a box of odds and ends, the less useful the better. Tell the group that the organization has overproduced these items and has thousands, or millions, left in stock—and it’s the group’s job to figure out how to market them to recoup the costs.

‘What did I just say?’

August 3, 2022
We should always strive to improve our communication with others. But you’re not always responsible for what they take in or absorb.

If a staff member is grieving

July 29, 2022
The workplace functions on elements that are naturally in opposition to anyone trying to heal; it demands and prizes focus, productivity and the ability to keep emotion out of all processes. But stepping around a colleague’s difficulties, in most situations, is not the best way to deal with it. Here are some basic governing principles to adhere to when someone’s going through a dark time.

9 negotiating mistakes you’re making

July 13, 2022
Be mindful of these common pitfalls in your next process.

Monitoring remote workers can backfire

July 7, 2022
Managers trying to electronically monitor their remote employees might want to rethink their snooping strategy. Even as online searches for “how to monitor employees working from home” have increased dramatically since the pandemic began, being Big Brother can backfire.

Deal with people who refuse to read

June 24, 2022
Have you ever known or worked with someone who just won’t read communication? Before you stew about these “information vacuums” too much, consider a few things.

The 10 tenets of a group dynamic

June 8, 2022
“A group or co-operative enterprise is more likely to succeed,” wrote researchers Malcolm Harper and A.K. Roy in a study published in 1980, “if the following conditions are satisfied.”

Choose and sequence the issues correctly

June 8, 2022
In Bill Scott’s book The Skills of Negotiating, he argues that selecting the exact issues to be negotiated, and the exact order in which this will be done, “often becomes itself a preliminary round of negotiation.”